Terms & Conditions

Welcome to Flowersman.com!

These Terms & Conditions govern your use of our website and the purchase of products from Flowersman.com. By accessing our website or placing an order, you agree to these terms.

Please read them carefully before making a purchase.

1. General Information

Website Owner: Flowersman.com

Contact Email: info@flowersman.com

Service: We sell and deliver fresh flowers, floral arrangements, plants, and related gift items throughout the United States.

2. Acceptance of Terms

By using Flowersman.com, browsing our products, or placing an order, you confirm that:

• You are at least 18 years old
• You have the legal capacity to enter into binding contracts
• You agree to comply with these Terms & Conditions
• All information you provide is accurate and complete

If you do not agree with these terms, please do not use our website or services.

3. Product Information

Product Descriptions

We strive to provide accurate descriptions and images of all products on our website. However:

• Fresh flowers are natural products and may vary slightly in appearance
• Colors, sizes, and blooms may differ based on seasonal availability
• We reserve the right to substitute flowers of equal or greater value if specific varieties are unavailable
• Product images are for illustration purposes and actual arrangements may vary

Pricing

• All prices are listed in U.S. Dollars (USD)
• Prices are subject to change without notice
• The price at the time of order confirmation is the final price
• Prices do not include shipping fees or applicable taxes unless stated otherwise

4. Ordering Process

Placing an Order

When you place an order:

1. Select your desired products and add them to your cart
2. Provide accurate delivery and billing information
3. Review your order summary, including all fees and taxes
4. Complete payment through our secure checkout process
5. You will receive an order confirmation email

Order Confirmation

An order confirmation email does not guarantee product availability. We will notify you if any items become unavailable after you place your order.

Order Acceptance

We reserve the right to:

• Accept or decline any order at our discretion
• Limit quantities on any product
• Cancel orders if pricing or product information is incorrect
• Refuse service to anyone for any lawful reason

5. Payment

Accepted Payment Methods

We accept:

• Major credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Other payment methods as displayed at checkout

Payment Processing

• Payment is processed immediately upon order confirmation
• All transactions are secure and encrypted
• You authorize us to charge your payment method for the total order amount, including products, shipping, and taxes

Failed Payments

If payment fails or is declined:

• Your order will not be processed
• We may contact you to arrange alternative payment
• We are not responsible for delivery delays caused by payment issues

6. Delivery

Delivery Coverage

We deliver to all addresses within the United States.

Delivery Information

Please refer to our Shipping Policy for complete details regarding:

• Shipping fees
• Delivery timeframes
• Order cut-off times
• Delivery carriers
• Address requirements

Delivery Responsibility

• You must provide accurate and complete delivery information
• We are not responsible for failed or delayed deliveries due to incorrect addresses
• Deliveries to businesses may require someone to be present during business hours
• For residential deliveries, items may be left in a safe location if no one is available

Undeliverable Orders

If an order cannot be delivered due to:

• Incorrect address information
• Recipient refusal
• Inaccessible delivery location
• Multiple failed delivery attempts

Additional fees may apply for redelivery or address changes. Refunds may not be available in these situations.

7. Refunds and Returns

Please refer to our Return & Refund Policy for complete information about:

• Eligibility for refunds or replacements
• Freshness guarantee
• How to request a refund
• Refund processing times
• Replacement procedures

Due to the perishable nature of our products, physical returns are not accepted.

8. Product Quality and Substitutions

Quality Commitment

We are committed to delivering fresh, high-quality flowers. Every order is carefully prepared and inspected before delivery.

Substitutions

If a specific flower or product becomes unavailable:

• We may substitute with a similar item of equal or greater value
• Substitutions will maintain the overall style and color scheme of the arrangement
• We will contact you if a significant substitution is required

9. Limitation of Liability

To the fullest extent permitted by law:

• Flowersman.com is not liable for any indirect, incidental, or consequential damages
• Our total liability for any claim related to your order will not exceed the amount you paid for that order
• We are not responsible for issues beyond our control, including weather delays, carrier delays, or natural disasters

Perishable Products

Fresh flowers are living, perishable products. We cannot guarantee:

• Exact longevity after delivery
• Specific bloom opening times
• Identical appearance to photos due to natural variations

10. Privacy and Data Protection

We respect your privacy and protect your personal information.

Please refer to our Privacy Policy for details on:

• What information we collect
• How we use your information
• How we protect your data
• Your privacy rights

11. Intellectual Property

Website Content

All content on Flowersman.com, including:

• Text, images, logos, and graphics
• Product descriptions and photographs
• Website design and layout

Is the property of Flowersman.com or its content suppliers and is protected by copyright and intellectual property laws.

Prohibited Use

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our images or text for commercial purposes
• Modify or create derivative works from our content

12. User Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Provide false or misleading information
• Use the website for fraudulent purposes
• Attempt to interfere with website functionality
• Use automated systems (bots) to access the website
• Transmit viruses, malware, or harmful code

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

• The content of external websites
• Privacy practices of third-party sites
• Any damages or losses from using third-party services

Links are provided for convenience only and do not imply endorsement.

14. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

• Changes become effective immediately upon posting
• Continued use of the website after changes constitutes acceptance
• We encourage you to review these terms regularly
• The “Last Updated” date appears at the bottom of this page

15. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States.

Any disputes arising from these terms or your use of Flowersman.com will be resolved in accordance with U.S. law.

17. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: info@flowersman.com

We’re here to help and will respond to your inquiry as quickly as possible.

18. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Flowersman.com regarding your use of our website and services.

Thank you for choosing Flowersman.com!

We appreciate your business and look forward to delivering beautiful flowers to you and your loved ones.